Dac Message 5224

You can&apos;t create or access an account for one or more of the following reasons.</p>

<p><b>Please read:</b></p>

<ul><li>You just applied for disaster assistance.<br/>
<i>Please wait at least one (1) hour and try to create your account again.</i></li>

<li>The Social Security number or date of birth you entered does not match an existing application.<br/>
<i>You must use the same Social Security number and date of birth entered on your application.</i></li>

<li>You have not submitted an application yet.<br/>
<i>To start your application, go to the <a href="/" target="_blank">Home</a> page and click</i> Let&apos;s Get Started <i>or select</i> Apply Online <i>from the <b>Get Assistance</b> menu. You can&apos;t create an account before you apply.</i></li>

<li>We could not confirm your identity using the information you provided.<br/>
<i>Call the FEMA Helpline for more information or to update your application.</i></li></ul>

<p><b>If you call the FEMA Helpline for help, please give them Request ID: {0}.</b></p>

<p><b>FEMA Helpline</b></p>

<ul><li>Call 1-800-621-3362.</li>
<li>7 a.m. to 11 p.m. ET, 7 days a week. Times may very during high disaster activity.</li>
<li>If you use a video relay service (VRS), captioned telephone (CTS), or other service, give FEMA your number for that service.</li></ul>