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Call the... For Help with...
FEMA Helpline, 7 a.m. to 11 p.m. EST, 7-days a week

1-800-621-FEMA (1-800-621-3362)
TTY 1-800-462-7585
711 or VRS 1-800-621-3362
Assistance Offered by FEMA
How to Apply for Assistance
Information in Your Account

Call the... For Help with...
FEMA Internet Help Desk, 24-hours a day, 7-days a week

Access to Your Account
Lost or forgotten User ID, Password or PIN
Errors or Other site-related problems

FEMA Disaster Recovery Center... For Help with...
Use the DRC Locator

Text DRC and a ZIP Code to FEMA (43362)
Example: DRC 01234

Using the texting feature doesn't add you to any messaging service. Standard message rates apply.
Locating Disaster Recovery Centers (DRC) near you